Ten Misconceptions About Listening.
Listening is a matter of intelligence.
The Fact: Careful listening is a learned behavior.
Speaking is more important than listening in the communication process.
The Fact: Speaking and listening are equally important.
Listening is easy and requires little energy.
The Fact: Active listeners undergo the same physiological changes as a person jogging.
Listening and hearing are the same process.
The Fact: Listening is a selective process, conscious. Hearing is an involuntary act.
Speaking is able to command listening.
The Fact: Speakers cannot make a person really listen.
Hearing ability determines listening ability.
The Fact: Listening happens mentally between the ears.
Speakers are totally responsible for communication success.
The Fact: The communication is two-way street.
Listening is only a matter of understanding a speaker’s words.
The Fact: Nonverbal signals also help listeners gain understanding.
Daily practice eliminates the need for listening training.
The Fact: Without effective listening training, most practice merely reinforces negative behaviors.
Competence in listening develops naturally.
The Fact: Untrained people listen at only 25 % efficiency.